Tackling domestic abuse this White Ribbon Day
What is domestic abuse?
Domestic abuse can take on many forms, but it’s often defined as any ‘incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members.'
What are the signs?
There are many kinds of abuse, but it is always about having power and control over you. Below are some common signs of domestic abuse.
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Being controlled by someone else, often known as coercive control
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Psychological and emotional abuse, undermining self-esteem or intimidating someone
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Financial abuse
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Sexual abuse
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Technical abuse, constantly receiving calls or texts from another person or being harassed by them on social media.
How we support customers
We’re here to help customers experiencing domestic abuse. We work with partners, including local police, to help people make their home a safe place to be. This could include fitting additional safety measures, or arranging a move to a new property, away from where the abuse was happening. Additionally, we work with Independent Domestic Violence Advisors to put an action plan in place to stop the cycle of abuse.
If you’re a customer and would like to speak to our Community Safety team, call us on 0300 123 1 567. A member of the team will be in touch with you within 24 hours. Alternatively, if you’d prefer to speak to someone elsewhere, contact the National Domestic Abuse Helpline on 0808 2000 247.
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