Abri and Curo in partnership talks

Both our boards believe that together, Abri and Curo can invest more in homes, services and communities. By becoming more resilient financially and operationally, we can accelerate delivery of our strategies and create better outcomes for customers. We also have a unique opportunity to co-create a new organisation that combines the best of both organisations. 

Like Abri, Curo are focused on providing quality homes and services and being a great place to work. They share a similar geography, culture and objectives to Abri which means that we’re an excellent potential fit for each other.

As we explore this opportunity, it’s important that customers have the opportunity to comment on the proposals and tell us what they think matters most to them. We will be writing to all customers sharing more information about what these proposals will mean for the area where they live. You can find out more about Curo by visiting their website, here.

How can I find out more?

MyAbri will be the first place get latest updates on the talks we’re having with Curo. We’ll update it as soon as we have something new to tell you.

Take a read of our FAQs, and if you have a question we’ve not answered there, you can get in touch in the normal ways.

Why are Curo and Abri exploring a potential partnership?

The Abri and Curo boards believe that a partnership could be in the best long-term interests of customers.  A partnership has the potential to increase investment in homes and services, and ensure that both organisations remain resilient and fit for the future.

What would this mean for my tenancy or my lease?

We do not expect any immediate change. Any future changes to legal structures would not affect your tenancy agreement or lease.

What does it mean for my rent or my service charges?

There are no changes to your rent or services charges as part of these discussions.

What would this mean for my community?

This kind of growth means we would be able to invest more in your homes and neighbourhoods, build more new affordable homes in your community, and make improvements to the services you receive.

Will I still receive the same local service?

Yes, and we’ll invest to improve it further. Bringing both organisations together will allow us to reinvest any efficiency savings in service improvements and things that will benefit you where you live.

Will your contact details change?

No, Abri customers would still call our main telephone number which is 0300 123 1567. You can message us through My Abri or by emailing hello@abri.co.uk.

Would I still have the same housing partner?  

There wouldn’t be any immediate changes, but if there are any changes to colleagues working in your area in future, of course we’ll let you know and give you plenty of notice.

Would the same trades colleagues carry out my repairs?

There wouldn’t be any immediate changes, but if there are any changes to colleagues carrying out work in your home, we’ll let you know. Shared owners and other leaseholders would remain responsible for repairs and maintaining their own homes, unless there are agreements in place for us to carry these out.

Would the same support and community services be available?

There wouldn’t be any immediate changes, but if we change the services we offer, we’ll let you know. Abri has a dedicated community investment arm, called the Octavia Foundation, who work locally to support customers.

Would it take longer to carry out my repair?

No. These proposals are designed to improve our service to you, for example, together Abri and Curo will have more people available to carry out repairs in the south west area.

When will this happen?

Probably sometime around the beginning of next year (2027), provided the boards of Abri and Curo agree a final business case and complete some other necessary formalities. It’s important that customers can comment on the proposals and tell us what you think matters most to you. We will be writing to all customers to tell you more about what the proposal will mean for investing where you live.

Will there be opportunities for customers to get involved with the changes?

Yes – both Curo and Abri are committed to involving customers in the way services are shaped, improved and delivered. There will be opportunities for customers to be involved in decision-making and we’ll share these over the coming months.